How to shop

B Quest Beadz accepts Visa, MasterCard, American Express and PayPal for U.S. and Canada merchandise purchases.
If you have a question regarding shopping and orders placed on our website, you may reach B Quest Beadz customer support by email at Customer Support representatives are available to answer your questions daily. Please allow 24 hours for a response
If you need to modify or change a custom item you have 24 hours after the custom item is placed. All other orders are unable to modify, change, or cancel once it has been placed. If you have any questions, please contact
If you are experiencing checkout issues, please contact
Good for you for keeping your inbox safe with a tough spam filter. Though our confirmations are not spam, please check there first. If the email isn’t there, please email our customer support team at

As soon as your order leaves our warehouse,our system automatically sends you a shipping confirmation email with your USPS tracking number. Click on the tracking number and you can access location information.

If you receive an order confirmation email and notice a mistake with the order information , please email us at

Stainless steel is a highly durable metal, allowing it to withstand the wear and tear of everyday activities, which can otherwise damage jewelry. Stainless steel metal resists scratches and corrosion thanks to an invisible layer of chromium that prevents oxidation. Stainless steel jewelry is strong, durable, and rust-resistant.


Gold plated jewelry has a thin layer of gold overlaying a base metal such as brass or copper. The amount of gold is minimal in this type of jewelry. Gold plated jewelry has an attractive finish that looks like real gold. It is fairly strong, durable, and more affordable than gold filled or solid gold items.


Sterling silver/ 925 silver is an excellent, high quality base metal when it comes to gold-plating. Sterling silver is made of 92.5% pure silver and only 7.5% metal alloys. Thanks to the high level of purity, it makes a good quality material for gold plating, and the resultant product is just as good.

Cubic Zirconium, or Cubic Zirconia as it’s also called, is a mineral often used in place of real diamonds. It’s made to look and feel like the real thing, is significantly cheaper, and can be molded into the famous diamond shapes such as emerald cut, princess cut, and asscher cut. One of the advantages of having a CZ stone is that cubic zirconium can be made into any color, unlike diamonds. Another great advantage is that cubic zirconium stones truly do look like the real thing. Even the wealthiest people wear cubic zirconium stones because it’s a great way to keep up with the trends. We use the highest quality CZ in all of our jewelry.


BQuest Beadz strives to provide our customers with fresh new products, therefore we do not restock an item once it has been sold. If an item is not found online, then the online store is out of stock. You may contact us at to see if the item will be available in a future posting

All custom orders take up to 3-6 weeks. If you have not received your custom order after 7 weeks from purchase date please email us.


All sales are final and we do not offer refunds. Here at BQuest Beadz all packages are double checked by our shipping department before being processed through USPS to ensure that every customer receives packages unblemished. We are not responsible for orders damaged by shipping carriers. However, if an item is defective we will investigate. We will offer exchange only. Please photograph the product within 24 hrs of receiving shipment and email images to .

We deliver to Canada and all 50 U.S.states, including Alaska & Hawaii so everyone can enjoy great products from BQuest Beadz! Please see our shipping information below:

  • Flat Rate (Ground) Shipping: $6.95
  • Express Shipping: $19.95

All standard shipping is free.

Once your order has been shipped, you will receive an email with your tracking and shipping information.

If you have yet to receive your package, we’re sorry. Check with your neighbors first to see if they’ve received your package. If you’re still unable to locate your package, don’t worry, contact our customer support team by emailing  and we’ll assist you.